Privacy Policy

This Privacy Policy explains how HelloRAG AI ("we", "us", "our") collects, uses, shares, and protects user ("you", "your") information when you visit and interact with our website, services, and software (collectively, "Services"). Please read this Privacy Policy carefully. By using our Services, you agree to the processing of your information in accordance with this Privacy Policy.

1. Information Collection
   • Personal Identification Information: Includes email addresses and phone numbers collected during service registration or direct contact.
   • Non-Personal Identification Information: Covers technical details like IP addresses, browser types, and operating systems.
   • Usage Data: Encompasses how services are used, such as page visit durations and clicked links.
2. How We Use Information

   The collected information is used to:

   • Enhance and maintain the services offered.
   • Address user inquiries and provide support.
   • Conduct research for product development.
   • Communicate updates and important service-related notices.
3. Sharing of Information

   Personal information is not sold but may be shared with third-party service providers assisting in offering the services. These providers are bound to maintain the confidentiality and security of the data.

4. Protection of Information

   Employs suitable technical and organizational measures to safeguard collected data against unauthorized access, loss, or damage.

5. Your Rights

   Users have rights such as accessing, correcting, and deleting their information, subject to their location.

6. Children's Privacy

   Services are not targeted at children under 13, and knowingly collecting information from them is avoided.

7. Changes to This Privacy Policy

   The policy may be updated over time, with notifications of changes provided through policy revisions or additional communication methods.