Terms & Conditions

These Terms & Conditions ("Terms") set forth the governing principles for the use of the HelloRAG AI website, software, applications, and other related services (collectively referred to as "Services"). It is important that you review these Terms attentively prior to utilizing our Services.

1. Acceptance of Agreement

   By accessing, browsing, or otherwise using the Services, you acknowledge and consent to be bound by the Terms. Should you disagree with any part of these terms, you shall refrain from using the Services.

2. Account Registration Requirements

   Certain aspects of our Services may necessitate you to register for an account. You are obliged to maintain the accuracy, completeness, and currency of your account information throughout your use of the Services.

3. Permissible Use

   Your use of the Services is limited to lawful purposes as delineated by the Terms and in accordance with any prevailing legal, regulatory, and accepted community standards or guidelines within the applicable jurisdiction.

4. Intellectual Property

   The Services, including all intellectual property such as trademarks, copyrights, and proprietary technology, are the sole property of HelloRAG AI and are protected under the intellectual property laws of the United States and international statutes.

5. Subscription Policy

   All subscriptions to our Services are deemed final and are non-refundable. By subscribing, you acknowledge and agree to our policy of no refunds for any subscription payments made, regardless of cancellation or termination circumstances.

6. Privacy Practices

   Your engagement with our Services is also governed by our Privacy Policy, which you acknowledge to have read, understood, and agreed to.

7. Limitations on Liability

   We shall not be held liable for any indirect, incidental, consequential, special, or punitive damages resulting from or related to your use of the Services, including but not limited to loss of profits, data, or goodwill, regardless of the cause of action.

8. Acknowledgment of Early Development Stage

   You recognize that our Services are in the early developmental phase, which may result in operational instabilities or downtime. You agree to use the Services at your own risk, with understanding and acceptance of potential service interruptions.

9. Amendments to this Agreement

   We reserve the right to amend the Terms at any time. Such amendments will be effective upon posting the updated Terms on our website. Your continued use of the Services following any changes signifies your acceptance of the revised terms.

10. Termination of Service

    We retain the authority to terminate or suspend your access to our Services, in whole or in part, at our discretion, without prior notice or liability.

11. Jurisdiction and Governing Law

    The Terms is governed by the laws of the United States, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts located within the United States for any legal proceedings related to this Agreement.